Leah McMahon, MA
State Long-Term Care Ombudsman
Leah McMahon was named Colorado State Long-Term Care Ombudsman in September 2019, after launching the State PACE Ombudsman Program in 2017. Previously, she worked in the Single Entry Point managing the care management program for home community-based services. Leah has also been a local Ombudsman at the Denver Regional Council of Governments and supervised the assisted living team. Early in her career, she served as a counselor for children and adolescents who live with trauma and severe mental illness. Leah has a bachelor’s degree in sociology from Regis University and a master’s degree in sociology from Northern Arizona University. As the State Long-Term Care Ombudsman, Leah is committed to a resident-directed and strength-based approach to advocacy.
Deputy State Long-Term Care Ombudsman
Saori joined the State Long Term Care Ombudsman office in July 2021. She has worked in the variety of settings serving vulnerable populations. She has experience in managing programs that offer assistance to older adults and support their caregivers. Saori also has experience in governmental settings providing monitoring, interpreting policies and managing contracts. She holds bachelor’s degree in Gerontology from State University of Denver.
Quality Assurance Program Manager
Cindy Sam joined the Colorado State Long-Term Care Ombudsman Program in July 2022. She has experience in database management, data analysis, managing contracts, budgeting, administrative management, and 16 years’ experience as a Long-Term Care Ombudsman. She was former Quality Assurance Program Administrator for the Washington State Long-Term Care Ombudsman Program from 2007 – 2022. Cindy holds a B.S. in Business Administration from the University of Phoenix and is a graduate of United Way Project LEAD (Leadership Effectiveness And Diversity) Class of June 2013. Cindy is passionate about the mission of the Long-Term Care Ombudsman Program and its values of dignity, respect, and social justice.